Provider Help Lines
NEW! Web-Based Help Line
Feature Available, contact us for more info!
HSM provides help lines for providers
to access review outcomes, discuss issues regarding previously
submitted reviews or ask questions regarding the review process.
for Provider help lines are 8:00 a.m. through 5:00 p.m., Monday through
Quality Assurance / Beneficiary Hot Line:
HSM provides a toll-free hotline for
beneficiaries and providers to report
quality concerns and/or complaints.
Hotline hours are 8:00 a.m. through 5:00 p.m.,
Monday through Friday.