Provider Help Lines
NEW! Web-Based Help Line
Feature Available!
Complete
Enrollment Form to use the service and read the
Help
Line User's Manual
HSM provides help lines for providers
to access review outcomes, discuss issues regarding previously
submitted reviews or ask questions regarding the review process.
Hours
for Provider help lines are 8:00 a.m. through 5:00 p.m., Monday through
Friday.
Local:
601-360-4949
Toll Free:
1-866-740-2221
Quality Assurance / Beneficiary Hot Line:
1-888-204-0221
HSM provides a toll-free hotline for
beneficiaries and providers to report
quality concerns and/or complaints.
Hotline hours are 8:00 a.m. through 5:00 p.m.,
Monday through Friday.
